Frequently Asked
Questions

Residents of Canada aged 19 and older can purchase from our website. We verify age at checkout. All orders are for personal use only.

We accept Credit & Debit Card, Interac e-Transfer, and Crypto. All credit card statements show a discreet business name for your privacy. No suspicious descriptors — ever.

Unfortunately, no. Our fulfillment system processes orders immediately after payment confirmation. If you want to add items, place a separate new order. We’ll combine shipments when possible.

Yes — it’s actually safer than buying from a street dealer. Your packages are protected by the Canada Post Corporation Act, which prevents law enforcement from interfering with mail delivery unless it poses a threat to national security. We also use encrypted payment processing and never store card details.

All contents are first sealed in a smell-proof mylar bag with a zip-lock seal, then vacuum-sealed for total privacy. Shipped in a plain box or bubble mailer with zero indication of contents. No logos, no labels, no scent.

All packages ship via Canada Post Xpresspost™. Delivery times:

• Major cities: 2–3 business days
• Rural areas: 3–4 business days

Our daily cutoff is 12:00 PM PST. Orders placed after cutoff ship the next business day.

Tracking numbers are sent within 24 hours of shipment. Canada Post may take up to 24 hours to activate tracking in their system. If your tracking isn’t working after 48 hours, email us at support@beltandroad.ca and we’ll sort it out immediately.

Orders over $125 ship free. There’s a flat $15 shipping fee for orders under that amount. Your subtotal must be $125+ after any coupons or discounts are applied to qualify for free shipping.

No — we only ship within Canada. International shipping carries too much legal risk and customs delay. We focus on fast, reliable domestic delivery.

We only source from the most reputable producers and labs in the industry. Every batch is tested for purity, potency, and contaminants before it hits our inventory. No cuts, no fillers, no surprises.

Yes. All psychedelic products undergo third-party lab testing for active compound content and safety. We include dosage guidance with every order to promote responsible use.

Due to the nature of our products, all sales are final. However, if your order arrives damaged, incorrect, or doesn’t show up, contact us immediately. We’ll replace it or refund you — no questions asked.

Absolutely. Earn 2 points for every dollar spent. Redeem $1.00 off for every 100 points. Points auto-apply at checkout — no codes needed. Create an account to start earning immediately.

No. Guest checkout is available. But creating an account lets you earn points, track orders faster, and save your info for next time. Takes 30 seconds.

Email us at support@beltandroad.ca or use the live chat on our site. We respond to all emails within 2 hours during business hours and have 24/7 chat coverage for urgent issues.

We fix it. Fast. Whether it’s a missing item, delivery issue, or product question — our team resolves problems same-day. We built our reputation on reliability, and we protect it fiercely. Just reach out and we’ll handle the rest.