Delivery

Shipping:
Fast, Discreet, Guaranteed

We ship exclusively within Canada using Canada Post Xpresspost™ — the same service major retailers use, but with packaging so neutral your mail carrier won’t give it a second glance. Everything ships from distribution points inside Canada, which means no customs, no border delays, no seized packages.

Delivery Times by Region

Region	Typical Delivery	Cutoff Time
Vancouver & Lower Mainland	1 business day	12:00 PM PST
Toronto & GTA	1–2 business days	12:00 PM PST
Montreal & Ottawa	2 business days	12:00 PM PST
Calgary & Edmonton	2–3 business days	12:00 PM PST
Major Maritime Cities	2–3 business days	12:00 PM PST
Rural & Remote Areas	3–5 business days	12:00 PM PST

Orders placed after 12:00 PM PST ship the next business day. We don’t ship on weekends or statutory holidays — Canada Post doesn’t move on those days anyway, so your package would just sit in a depot.

How We Package

Every order follows the same protocol: products are sealed in smell-proof mylar bags with zip-lock closures, then vacuum-sealed to eliminate odor and bulk. The sealed bag goes into a plain cardboard box or bubble mailer with a generic return address and no branding, no logos, no product names, and no indication of contents. The label shows a neutral business name unrelated to our brand.

Your credit card statement is equally discreet. We use a generic billing descriptor — nothing that would raise eyebrows if someone else sees your statement.

Tracking & Support

Tracking numbers are emailed within 24 hours of shipment. Canada Post may take up to 24 additional hours to activate tracking in their system. If your tracking isn’t working after 48 hours, or if your package is late, email us at support@beltandroad.ca and we’ll investigate immediately. We have direct relationships with our shipping partners and can escalate issues that customers can’t resolve alone.